Hi! I’m Courtney
I’m a management trainer, a mom of three, and someone who has spent close to two decades in the trenches learning what it actually takes to manage people well.
I’ve led teams big and small, across functions, industries, and time zones. I’ve built programs, certifications, and manager pathways. I’ve run a global train-the-trainer network. I’ve guided organizations through high-stakes transformations in finance, aerospace and defense, and beyond. And somewhere in the middle of all that, I earned a master’s in organizational leadership, change management, and strategic innovation, trying to understand the real mechanics of great leadership.
But my personal life, especially motherhood changed the way I saw management too.
There were seasons where I have stepped back into individual-contributor roles or worked as an external consultant, watching managers from the outside and from below and in those seasons, I felt the truth we all know and research proves all too well: A boss can be your biggest blessing or your biggest stressor and their influence doesn’t stop at 5 p.m.
How they communicate, how they show up, how they handle pressure or conflict… it has a direct line into your health, your confidence, your mental load, and your home life. I lived that reality as much as I studied it.
And yet none of the traditional programs or textbooks prepared me for the deeply human side of management.
No one taught me how to have hard conversations or how to support someone navigating grief, burnout, anxiety, or real-life chaos.
No one warned me that my steadiness, my tone, and my presence would follow people home, for better or worse.
No one showed me how to carry the weight of shaping someone else’s experience without losing myself in the process.
Manage(Meant) Excellence was born from that gap, from the belief that managers deserve training that honors the reality of leading human beings.
My work focuses on the untaught, critical skills that make management actually work: emotional intelligence, clarity, empathy, boundaries, navigating really difficult conversations, discernment, accountability, and the ability to lead through uncertainty without burning out.
Because here’s the part most companies still overlook:
“Soft” skills aren’t soft — they’re the backbone of performance.
Managers who lead with humanity, honesty, and presence build stronger teams… and stronger businesses follow, always.
If you’re going to manage, mean it.
And if you’re ready to mean it, you’re in the right place.