Two women with long, wavy hair sitting at a wooden table, having a discussion with a laptop open between them in a room with framed pictures on the wall.

Hi! I’m Courtney

I’m a management trainer, a mom of three, and someone who has spent close to two decades in the trenches learning what it actually takes to manage people well.

I’ve led teams big and small, across functions, industries, and time zones. I’ve built programs, certifications, and manager pathways. I’ve run a global train-the-trainer network. I’ve guided organizations through high-stakes transformations in finance, aerospace and defense, and beyond. And somewhere in the middle of all that, I earned a master’s in organizational leadership, change management, and strategic innovation, trying to understand the real mechanics of great leadership.

But my personal life, especially motherhood changed the way I saw management too.
There were seasons where I have stepped back into individual-contributor roles or worked as an external consultant, watching managers from the outside and from below and in those seasons, I felt the truth we all know and research proves all too well: A boss can be your biggest blessing or your biggest stressor and their influence doesn’t stop at 5 p.m.
How they communicate, how they show up, how they handle pressure or conflict… it has a direct line into your health, your confidence, your mental load, and your home life. I lived that reality as much as I studied it.

And yet none of the traditional programs or textbooks prepared me for the deeply human side of management.

No one taught me how to have hard conversations or how to support someone navigating grief, burnout, anxiety, or real-life chaos.
No one warned me that my steadiness, my tone, and my presence would follow people home, for better or worse.
No one showed me how to carry the weight of shaping someone else’s experience without losing myself in the process.

Manage(Meant) Excellence was born from that gap, from the belief that managers deserve training that honors the reality of leading human beings.

My work focuses on the untaught, critical skills that make management actually work: emotional intelligence, clarity, empathy, boundaries, navigating really difficult conversations, discernment, accountability, and the ability to lead through uncertainty without burning out.

Because here’s the part most companies still overlook:
“Soft” skills aren’t soft — they’re the backbone of performance.
Managers who lead with humanity, honesty, and presence build stronger teams… and stronger businesses follow, always.

If you’re going to manage, mean it.
And if you’re ready to mean it, you’re in the right place.

  • Courtney is the epitome of an excellent servant leader; passionate, understanding, advocate for her employees and the business (which is sometimes very hard to do both), empowering and capable.

    Lanie, Former Report

  • Courtney is an exceptional manager. She is always approachable, available, and attentive even when she has a full plate. Courtney ensures that her team feels valued, supported, and empowered.

    Gianna, Former Report

  • Courtney is one of the most engaged leaders I have ever had the chance of working for. Coming from the US Military and The Walt Disney Company I have had some great leaders and as a result very high expectations for them. Without question Courtney is at the top of my list of leaders for a number of reasons. She has a commitment to her work which reflects down to her team, her attention to each team member is unparalleled - it often felt like she was my own personal manager at times, she has a genuine passion for leading and helping others, and her professionalism balances incredibly well with her friendly, relatable personality.

    Dave, Former Report

  • “I never thought about how I needed to position myself for success in order to better manage my team. This class helped me think differently.”

    — Alyssa, Course Participant

  • Manager resilience is crucial for the manager, the team, and the organization! Courtney did a brilliant job at bringing critical management topics to life in a very approachable way.

    - Kenny, Course Participant

  • Manage(Meant) Excellence not only built an incredible and relatable training but they created a safe environment [in the live training] to be able to openly talk about stress, burnout and the effects of being a Manager.

    Kirsten, Course Participant

  • I am walking away with tools I can start applying immediately for myself, and also for my teams.

    - Monica, Course Participant

  • For me, Courtney's balance of trust and accountability was exactly what you would hope for a high-performance team, and her willingness to hold a safe space for difficult conversations makes her truly one-of-a-kind. There is not a person at our organization, from the C-Suite to the entry level (not to mention countless clients), that is not better prepared for success in their careers for having worked with her.

    -Josh, Former Report

  • Manage(Meant) Excellence training helped give me perspective on a few areas I've been thinking a lot about and it gave me practical management strategies to help in my role. The instructors were enthusiastic, authentic and shared some solid leadership strategies.

    -Amber, Course Participant

Let’s work together