Two women with long, wavy hair sitting at a wooden table, having a discussion with a laptop open between them in a room with framed pictures on the wall.
Black and white photo of a smiling woman with three children, one girl sitting on her lap and two boys standing beside her, against a plain white background.
Woman with red hair sitting on the floor against a white wall, wearing a white shirt and black pants, with sunlight creating a shadow on the floor.

Hi! I’m Courtney

I’m a management trainer, mom of three, and someone who’s spent the last two decades in the trenches, learning what it really takes to manage well.

I’ve led teams big and small, local and global. I’ve co-built training programs and certification paths, led a global train-the-trainer network, and helped organizations navigate change across industries, from startups to finance to aerospace and defense. I also hold a master’s in organizational leadership, change management, and strategic innovation… earned in search of what makes great leadership work.

What I discovered? The most essential skills, the human ones, weren’t in the textbooks and they weren’t in most corporate training either.

No one taught me how to have hard conversations. Or how to manage emotions, mine or my team’s. No one showed me that empathy and vulnerability could be leadership strengths. Or that the way I spoke to my people would go home with them. That I’d be the one they’d turn to after a loss, a birth, or during a mental health spiral and how I responded would shape their wellbeing and their work. No one taught me how to balance all of that with the needs of the business.

Manage(Meant) Excellence was born out of that gap — to give managers the tools and support I wish I’d had from the start.

Because managing people is deeply human work. It deserves training that honors that.

And here’s the truth: the so-called “soft” skills? They’re not just good for people, they’re good for business. Managers who lead with emotional intelligence, clarity, and care build stronger teams and get better results.

If you’re going to manage, mean it.

  • Courtney is the epitome of an excellent servant leader; passionate, understanding, advocate for her employees and the business (which is sometimes very hard to do both), empowering and capable.

    Lanie, Former Report

  • Courtney is an exceptional manager. She is always approachable, available, and attentive even when she has a full plate. Courtney ensures that her team feels valued, supported, and empowered.

    Gianna, Former Report

  • Courtney is one of the most engaged leaders I have ever had the chance of working for. Coming from the US Military and The Walt Disney Company I have had some great leaders and as a result very high expectations for them. Without question Courtney is at the top of my list of leaders for a number of reasons. She has a commitment to her work which reflects down to her team, her attention to each team member is unparalleled - it often felt like she was my own personal manager at times, she has a genuine passion for leading and helping others, and her professionalism balances incredibly well with her friendly, relatable personality.

    Dave, Former Report

  • “I never thought about how I needed to position myself for success in order to better manage my team. This class helped me think differently.”

    — Alyssa, Course Participant

  • Manager resilience is crucial for the manager, the team, and the organization! Courtney did a brilliant job at bringing critical management topics to life in a very approachable way.

    - Kenny, Course Participant

  • Manage(Meant) Excellence not only built an incredible and relatable training but they created a safe environment [in the live training] to be able to openly talk about stress, burnout and the effects of being a Manager.

    Kirsten, Course Participant

  • I am walking away with tools I can start applying immediately for myself, and also for my teams.

    - Monica, Course Participant

  • For me, Courtney's balance of trust and accountability was exactly what you would hope for a high-performance team, and her willingness to hold a safe space for difficult conversations makes her truly one-of-a-kind. There is not a person at our organization, from the C-Suite to the entry level (not to mention countless clients), that is not better prepared for success in their careers for having worked with her.

    -Josh, Former Report

  • Manage(Meant) Excellence training helped give me perspective on a few areas I've been thinking a lot about and it gave me practical management strategies to help in my role. The instructors were enthusiastic, authentic and shared some solid leadership strategies.

    -Amber, Course Participant

Let’s work together